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Delivery Information

1. Shipping Locations
• Enjoy free express shipping for orders above SAR 1,000.
• Estimated delivery times:
• Express Shipping: 4-7 business days.
• Standard Shipping: 7-10 business days.
2. Shipping Partners
• We partner with trusted couriers like DHL Express to ensure safe and on-time delivery.
• A tracking number will be mailed to you once your order is dispatched.
3. Customs & Duties
• All customs duties and taxes for orders shipped to KSA are included in your purchase price. No hidden fees on delivery.
4. Delivery Notes
• Deliveries are made during business hours (Sunday to Thursday, 9 AM - 6 PM).
• Make sure someone is available to sign for the delivery.

Returns & Exchanges

1. Return Policy
• We offer a hassle-free return policy for your peace of mind.
• Items can be returned or exchanged within 14 days of delivery.
• Products must be:
• Unworn and in their original condition.
• Packaged with tags and any accompanying accessories or documentation.
2. How to Initiate a Return
• Log in to your account and submit a return request or contact us at [[email protected]].
• Once approved, schedule a free pickup via our courier partner or drop off the package at your nearest courier location.
3. Refunds
• Refunds will be issued to your store credit within 10 business days after receiving and inspecting the returned items.
• For exchanges, the new product will be shipped as soon as your return is processed.
4. Non-Returnable Items
• Personalized items or final-sale items are non-returnable unless defective.